Webbs of Crickhowell 'Which Award'

About Webbs

As you will have seen in the video shopping at Webbs of Crickhowell is a very different experience from most high street stores. Their highly trained staff (many of whom have been with the store alongside generations of the Webb family) are happy to take the time to discuss your requirements, and talk through the options available in-store, whether you are looking for dining room furniture, white goods, garden equipment or so much more.

Webbs is anything but a small store, both physically and in the values we promote. The management team, now in its 3rd generation of the Webb family, holds fast to the traditional retail concepts that helped the business to take off, way back before the second world war. Those concepts are a combination of common sense and what is now referred to as ‘customer relationship management’. What this boils down to is this: give the customer the best goods, at a fair price, and they will come back when they need something else. It seems simple, but it is surprising how often even large retailers get it wrong.

The Which Award is confirmation that Webbs focus on the customer, and the number of customers who do choose to come back to us time and again, often from far flung places around the UK and abroad, are testament to their success.

Webbs are proud to be members of AIS, the "Association of Independent Stores", and this enables them to source goods and sell them at prices that are comparable with large retail chain outlets, whilst holding true to their values.

www.whatfurniture.co.uk.